Services
ITIL®
Training
MindIT systems provides
ITIL
® Training services
exclusively for Dimension Data Learning Solutions.
Please follow this link for more .....
Unsure on the ITIL
®
qualification scheme?
Follow this link....
Tool Implementation
Implementation of a Service Management Tool is not just about the
technology and the functionality.
MindIT systems'
implementation services help you tie the tool to your processes not
your processes to the tool. Yes, we can also help you with selection
and acquisition as well!
Process Implementation
Using solid project management methodology,
MindIT systems
assists you to develop and implement ITIL
®
based processes within your IT department.
All of our consultants have achieved Expert/Manager ITIL®
certification and have extensive industry experience.
Mentoring
As part of your ongoing professional development and training
programme, MindIT systems can provide a mentoring
service for managers with the responsibility of implementing and
managing ITIL® based processes within their organisation.
Service Improvement Programmes & Projects
Part of your Continual Service Improvement, Service Improvement
Programmes/Projects help you achieve quick wins and increase the
return on investment in your people, processes, products and
partnerships. MindIT systems can work with
you to identify and implement these activities.
ITIL® is a registered trademark of
the Office Of
Government Commerce
Core Competencies
- Project Management
- ITIL consultancy
- Tool Selection, implementation and optimisation
- Training development and delivery
- General IT services and provisioning
- Business and needs analysis